To request electric service in your name at a new or existing location, a District Customer Service Representative must speak with you during regular business hours before the request can be completed. Please complete a Service Application and call the District office at (530) 623-5536.
To Request Installation of an Electric Service to a piece of property or building that does not have existing service please call (530) 623-5537.
(530) 623-5536 24 hours a day, 7 days a week
Trinity Public Utilities District (District) has not needed to implement Public Safety Power Shutoffs (PSPS) that are affecting many California residents. The District has maintained its lines and rights of way to a standard that allows power to remain on unless weather conditions get severe. The majority of the District's system receives transmission service from lines owned and operated by the Western Area Power Administration (WAPA). WAPA has also maintained its transmission lines and rights of way to a high standard. This means that any line that serves the District substations through WAPA transmission lines has not been affected by PG&E's PSPS. These substations are Lewiston, Trinity Center/Coffee Creek, Douglas City, Weaverville, and Hayfork.
District customers in the Big Bar/Big Flat, Hyampom, Grouse Creek, and Forest Glen areas have substations that receive power over Pacific Gas & Electric (PG&E) transmission lines. Due to the location of these substations, it is not possible for the District to serve these substations from transmission lines other than those owned by PG&E.
We understand the frustration that these PSPS create for our customers in the Big Bar/Big Flat, Hyampom, Grouse Creek, and Forest Glen areas. Once the District is informed by PG&E that they will be de-energizing our substations, we are attempting to get as much information as we have out to you. This information can be found on our Website at www.trinitypud.com, SmartHub App on your smartphone, and email's and text messages.
The District is also engaging with our elected representatives to try and get relief from these PSPS events.
Thank you for your understanding and patience through these outages.